Transparent Partnership – Dedicated Service

At Aurora, we are committed to establishing a clear, flexible, and transparent collaboration process that safeguards our clients’ interests throughout every stage — from ordering and delivery to payment and after-sales service.

Shipping & Delivery Policy

 Delivery Scope:

Aurora provides both domestic and international delivery services with no geographical limitation. Our export network extends to countries such as Japan, South Korea, India, China, Taiwan, Thailand, Portugal, Ecuador, Chile, and Panama, among others.

Delivery Terms:

Shipments are made according to Incoterms specified by the client (e.g., FOB, CIF, EXW, etc.).

Delivery Timeframe:

The average delivery time is ... days from order confirmation and receipt of the initial payment. A detailed schedule will be specified in the commercial contract.

Shipping Responsibility:

Aurora commits to monitoring the entire shipping process, providing timely updates on order status, and supporting customers in resolving any issues that may arise during transit.